Shipping policy

UK Shipping

Standard Delivery: £3.95 – Delivered within 3–5 working days via Royal Mail Tracked 48.

Express Delivery: £5.95 – Delivered within 1–2 working days via Royal Mail Tracked 24.

Free Shipping: Available on orders over £20.

Orders are dispatched Monday to Friday, excluding public holidays. 

 

International Shipping

International Delivery: £10.00 – Estimated delivery time: 5–10 working days.

Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

 

Order Processing

Please allow 1–2 working days for order processing. During peak periods, processing times may be slightly longer.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this to monitor the delivery status of your package.

Missed Deliveries

If you're unavailable at the time of delivery, the courier will leave a card with instructions on how to rearrange delivery or collect your parcel. Please follow the instructions provided to ensure you receive your order promptly.

Damaged or Lost Items

We take great care to ensure your items arrive in perfect condition. If your order arrives damaged or doesn't arrive within the expected timeframe, please contact our customer service within 7 days of the expected delivery date. We will investigate the issue and work to resolve it promptly.